Name | Trove |
Overview | Trove is an innovative AI-powered tool designed to revolutionize traditional survey methodologies through the implementation of conversational surveys. This platform enhances user engagement and boosts response rates, mitigating survey fatigue. Trove facilitates the creation of interactive experiences that respondents enjoy, leading to valuable insights across multiple use cases, including product experience enhancement, customer engagement, and market insights. Additionally, it aids in employee experience improvements, optimizing productivity throughout various HR processes such as hiring, onboarding, evaluations, and feedback surveys. Trove measures critical metrics in customer interactions, including Customer Effort Score (CES), Customer Satisfaction Score (CSAT), and Net Promoter Score®. Its intuitive setup process allows users to quickly generate actionable insights, transforming feedback collection into an efficient and rewarding experience for businesses aiming to understand their audience better. |
Key features & benefits |
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Use cases and applications |
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Who uses? |
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Pricing | Information on pricing is not provided; check the Trove website for details about free versions and subscription options. |
Tags | AI-powered surveys, Customer engagement, Employee experience, Market research |
App available? | No |
Trove
Discover Trove, the AI-driven tool that transforms surveys into engaging conversational experiences, boosting response rates and customer insights. Explore now!
Category: Research
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