Field	Details
Name	Symbl.ai
Overview	Symbl.ai is an advanced human intelligence platform designed for enterprises, enabling real-time engagement, predictive insights, and continuous learning during virtual conversations. Ideal for various sectors like sales, customer service, human resources, and internal communication, it offers a multitude of features, including topic detection, sentiment analysis, outcome summarization, and performance analytics. With an API-first approach, Symbl.ai allows businesses to craft customized solutions, leveraging predefined models and designs while ensuring enterprise-grade security and compliance with data privacy regulations like HIPAA and GDPR. The platform also includes resources like an AI exploration workshop and a user-friendly interface for simplifying conversation processing and insights extraction.
Key features & benefits	✔️ Comprehensive human intelligence platform. ✔️ Real-time engagement capabilities. ✔️ Predictive analysis for future insights. ✔️ Commitment to continuous learning processes. ✔️ Integrated API for custom solutions. ✔️ Robust support for data privacy regulations.
Use cases and applications	Enhancing customer service interactions. Extracting insights from sales call analyses. Facilitating improved employee communication and collaboration.
Who uses?	Customer support teams Sales teams Marketing teams Product development teams
Pricing	Details regarding specific pricing plans are not provided; please visit the website for more information. A free version may be available but needs confirmation through official channels.
Tags	AI, Virtual Engagement, Conversation Analysis, Customer Support, Predictive Insights
App available?	No specific app details provided; functionality primarily through web-based API integration.

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