Name	Rannkly
Overview	Rannkly is a robust platform designed for review management and customer engagement, offering a suite of tools that utilize advanced AI technology. Businesses can easily collect, track, analyze, and respond to customer feedback, enhancing their online reputation and fostering customer loyalty. The platform includes social media management tools to automate engagement and boost brand visibility across various locations. Rannkly also provides campaign management tools for sending personalized communications via SMS, email, and WhatsApp, alongside messaging management features for streamlined communication efforts. Additionally, it integrates ticketing management that converts customer feedback into actionable support tickets, promoting proactive issue resolution. Rannkly’s intuitive forms and website widgets enhance data collection and functionality for user engagement.
Key features & benefits	Unified inbox for centralized management of review responses. Automated analysis of reviews for insightful data. Competitor analysis to benchmark against others in the market. AI-driven automated responses to customer reviews. Improvement of online reputation and overall customer experience.
Use cases and applications	Automatically classify and analyze customer reviews with Rannkly Review Management to extract valuable insights into customer sentiments and trends. Manage and reply to reviews across multiple platforms from a single, unified dashboard, enhancing efficiency and customer interaction. Utilize competitor analysis features to strengthen competitive strategies and improve understanding of market positioning.
Who uses?	Small business owners Marketing managers Customer service teams Restaurant owners E-commerce businesses
Pricing	Available upon request; includes free version options.
Tags	Review Management, AI Tools, Customer Engagement, Social Media Management
App available?	Yes

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