NameOctocom
OverviewOctocom is an advanced AI chatbot tailored for small and medium-sized enterprises (SMEs) in the ecommerce sector. Its main purpose is to augment sales and enhance the customer experience by leveraging innovative GPT technology. Octocom efficiently addresses customer inquiries, offers personalized product suggestions, and encourages upselling. It possesses the capability to manage up to 90% of support tickets, which helps in reducing operational costs while bolstering efficiency. Furthermore, it operates like a shopping consultant, guiding customers to select optimal products to drive higher conversion rates. Supporting over 80 languages, Octocom seamlessly integrates with major ecommerce platforms, enhancing its usability. The AI can be customized to align with the business’s product offerings, and performance analytics can be viewed through an engaging real-time dashboard.
Key features & benefits
  • Offers tailored product recommendations.
  • Facilitates upselling to boost revenue.
  • Manages 90% of customer support tickets efficiently.
  • Enhances sales performance.
  • Boosts overall customer satisfaction and experience.
Use cases and applications
  • Responding to customer inquiries while providing effective product suggestions.
  • Driving upsell opportunities to maximize ecommerce sales.
  • Handling the majority of support tickets to lower costs and improve efficiency.
  • Functioning as a shopping consultant for product selection assistance.
  • Compatible with over 80 languages and integrations with key platforms such as Shopify, BigCommerce, Magento, and WooCommerce.
Who uses?Ecommerce SMEs
PricingOctocom employs a subscription-based pricing model.
Pricing Packages:
– Basic Plan: $100/month
– Advanced Plan: $200/month
**Note: Pricing is subject to change; please check the Octocom website for the latest information.
TagsAI Chatbot, Ecommerce Solutions, Customer Experience, Sales Optimization
App available?No

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