| Name | Mava |
| Overview | Mava is a powerful AI-driven customer support tool tailored for communities, allowing seamless management of both public and private inquiries from a single dashboard. By leveraging AI, Mava learns from existing support content, autonomously resolving over 50% of queries without human intervention. In addition to handling private tickets, it offers support through public channels and can easily transition unresolved issues to human agents. With multi-channel support across platforms like web chat, Telegram, and Discord, Mava optimizes user feedback into strategic insights, making it an invaluable asset for community management. Trusted by numerous communities, it enhances support operations with an intuitive interface and responsive assistance. |
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| Use cases and applications |
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| Who uses? |
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| Pricing | Mava offers a Freemium model with some limitations on the free version. Paid plans include:
Note: Pricing packages are subject to change. Verify for the latest pricing here. |
| Tags | AI Customer Support, Community Management, Helpdesk, Automation, Feedback Insights |
| App available? | No |
Mava
5
/1 ratings
Overview
Discover Mava, an AI-powered customer support solution designed for communities that enhances efficiency, automates query resolutions, and integrates seamlessly across multiple platforms. Learn more about its features, pricing, and how it can benefit your community support operations.
Category: Customer support
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