FieldDetails
NameLookup
OverviewLookup is an advanced AI tool designed to assist product teams in analyzing and organizing feedback collected from multiple sources like support tickets and sales calls. It employs artificial intelligence to glean valuable insights from call transcripts, support ticket data, and overall user feedback, thus identifying emerging trends in customer sentiments. The tool not only centralizes the process of feedback collection but also adapts to your specific feedback taxonomy, making it highly effective for various organizational needs. Lookup offers a free plan for beta access and has paid options that allow for increased word processing volumes on a monthly basis.
Key features & benefits
  • ✔️ Analyze call transcripts for deeper insights.
  • ✔️ Comprehensive support ticket analysis.
  • ✔️ Organized collection of feedback data.
  • ✔️ Detection of emerging trends in feedback.
  • ✔️ Adaptability to tailored feedback taxonomies.
Use cases and applications
  • Analyze customer feedback from support tickets.
  • Organize insights gathered from sales calls.
  • Identify emerging feedback trends effectively.
Who uses?
  • Customer experience teams
  • Product managers
  • Business analysts
PricingFree version available with beta access; paid plans provide increased monthly word processing limits.
TagsFeedback Analysis, AI Tool, Customer Insights, Product Management
App available?No app, available on the Lookup Website.

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