| Name | Cohere |
| Overview | Cohere is an innovative AI solution designed specifically for customer service teams looking to enhance their support capabilities without the need for additional staff. By leveraging advanced technology, it is capable of automating up to 60% of support tickets, delivering immediate and tailored responses across various communication platforms. Cohere utilizes sophisticated analytics to predict customer trends and detect content gaps. The AI effectively gathers knowledge from existing support resources and historical dialogues, facilitating accurate customer replies while optimizing the customer experience and increasing return on investment through self-service functionalities. |
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| Who uses? |
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| Pricing | Information on pricing, including a free version, is available on the official Cohere website. |
| Tags | AI customer service, automation, support software, personalized response, analytics |
| App available? | No |
Cohere
5
/1 ratings
Overview
Discover Cohere, the AI-powered customer support tool that automates ticket resolution and enhances service efficiency. Ideal for teams looking to provide personalized customer support without expanding their workforce.
Category: Customer support
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