Field	Details
Name	Voziq.com
Overview	Voziq.com is an AI-driven platform for subscription businesses, focusing on customer retention through behavioral intelligence, intent analytics, and smart IVR routing. It offers predictive strategies and personalized campaigns to optimize customer engagement and reduce churn across various industries.
Key features & benefits	Behavioral Intelligence: Analyze complex customer behavior patterns for deeper insights. Customer Intent Analytics: Understand customer goals and preferences to drive targeted interactions. Agent Guidance: Equip agents with data-driven insights to enhance customer engagement and resolution quality. Intelligent IVR Routing: Automate call handling with intelligent IVR, ensuring personalized experiences for each customer. Predictive Retention Initiatives: Anticipate customer needs and identify at-risk segments to improve retention.
Use cases and applications	Personalized Price Adjustments: Leverage customer behavior data for tailored pricing strategies, enhancing revenue and satisfaction. IVR Optimization: Streamline call handling through smart routing, improving service efficiency and reducing wait times. Proactive Customer Engagement: Use predictive insights to reach out to at-risk customers, reducing churn rates and strengthening loyalty.
Who uses?	Businesses of all sizes, including customer service teams, sales departments, and market research organizations.
Pricing	Voziq offers a customizable pricing model based on the specific needs of the organization. A free version or trial may be available upon inquiry.
Tags	Customer Retention, AI, Behavioral Intelligence, Predictive Analytics, IVR, Agent Guidance, Subscription Management
App available?	No

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