Name | Tekst AI |
Overview | Tekst AI is an advanced AI tool focused on enhancing customer service by automating frequent customer support tasks through tailored AI solutions. It streamlines the customer support process with efficient features such as ticket tagging, prioritization, and directed routing to suitable agents or teams. Additionally, it excels in language and sentiment detection while offering custom integrations with popular CRM systems. By automating routine tasks, Tekst AI enhances scalability and efficiency in customer support operations. Users can also leverage analytics and data insights to monitor and refine performance. |
Key features & benefits |
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Use cases and applications |
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Who uses? | Tekst is beneficial for customer service representatives, business owners, and CRM users. |
Pricing | Free version may be available; specific pricing details can be found on the Tekst website. |
Tags | AI Customer Support, Automated Customer Service, CRM Integration, Sentiment Analysis |
App available? | No |
Tekst
Discover Tekst AI, the innovative tool designed to elevate customer support through AI automation. Enhance efficiency with features like ticket tagging, sentiment analysis, and specialized routing, transforming how your business handles inquiries.
Category: Productivity
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