NamePerfect Wiki
OverviewPerfect Wiki is an AI-driven platform designed to transform your organization’s collective knowledge into a dynamic, intelligent help center that operates seamlessly within Microsoft Teams. By centralizing valuable information, it allows teams to easily access and manage resources, improving efficiency. Users can add and manage standard operating procedures, FAQs, manuals, and guides, ensuring a professional appearance and functionality for your help center. The embedded AI chatbot offers immediate, contextually aware responses to both colleagues and customers, drawing on an extensive database. With AI-generated weekly analytics, the tool supports ongoing refinement of the knowledge base. Users can create, edit, and view content without leaving Microsoft Teams, minimizing distractions, while gaining insights into user interactions and trending content to better manage their resources.
Key features & benefits
  • Self-service help center integrated within Microsoft Teams.
  • Capability to add standard operating procedures, FAQs, manuals, and guides.
  • AI chatbot for instant, AI-generated responses.
  • Weekly AI reports for ongoing improvement of the knowledge base.
  • Insights into popular content, user engagement, and community inquiries.
Use cases and applications
  • Automate knowledge base creation for easy access within Microsoft Teams, utilizing Perfect Wiki to streamline the addition of FAQs, manuals, and guides.
  • Utilize the AI chatbot to deliver rapid and precise answers to colleagues and customers, enhancing user experience and cutting response times.
  • Leverage AI-generated reports to refine the knowledge base by understanding popular content, engagement metrics, and community questions, contributing to improved knowledge management and enhanced user satisfaction.
Who uses?
  • Knowledge managers
  • Content creators
  • Help center administrators
  • Support teams
  • Organizational trainers
PricingPerfect Wiki offers a Free trial. Upgrading options include:

  • Pro Plan: $79/month
  • Premium Plan: $239/month
  • Ultimate Plan: $419/month
  • Custom Plan: Contact for pricing

Pricing subject to change. Always verify here.

TagsAI Knowledge Base, Microsoft Teams, Help Center, Chatbot, Knowledge Management
App available?No

📽️ Demo Video & screenshots

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