Field	Details
Name	Harvey
Overview	Harvey is an advanced customer support tool designed to enhance customer satisfaction by effectively analyzing conversation contexts and providing smart suggestions to support agents. By empowering agents to respond quickly and intelligently, Harvey helps deliver superior customer experiences and streamline support processes.
Key features & benefits	Contextual analysis of conversations. Provision of intelligent suggestions for support agents. Increased operational speed for agents. Ability to significantly improve customer engagement. Boosted overall customer support satisfaction rates.
Use cases and applications	Enhancing customer satisfaction through timely and accurate support. Increasing productivity of agents with intelligent recommendations. Reducing response times and improving issue resolution rates.
Who uses?	Customer support agents Customer support managers
Pricing	Harvey offers a Free trial. Following the trial, users can select from the following pricing packages: Lite Plan: $15 Pro Plan: $39 Elite Plan: $59 Note: Pricing packages are subject to change.
Tags	AI Customer Support, Contextual Support Software, Smart Customer Service Solution, AI Personal Assistant
App available?	Yes, available on iOS and Android.

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Quality
5 4 3 2 1
Price
5 4 3 2 1
Service
5 4 3 2 1

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