FieldDetails
NameDocument360
OverviewDocument360 is a knowledge base software designed for creating and maintaining documentation, including manuals and help articles. It offers a user-friendly interface that allows teams to collaborate, manage content, and provide self-service support for customers and employees. The platform also features built-in analytics to track the usage and effectiveness of the documentation.
Key features & benefits
  • Intuitive editor for easy content creation
  • Version control for managing documentation updates
  • Customizable templates to maintain brand consistency
  • Multi-language support for global teams
  • Search functionality for quick access to information
  • Analytics dashboard for tracking document performance
  • Collaborative environment for cross-team collaboration
Use cases and applications
  • Creating user manuals and technical documentation
  • Building internal knowledge bases for staff
  • Providing FAQs and support resources for customers
  • Streamlining onboarding and training processes
Who uses?Businesses of all sizes, including startups, enterprises, and educational institutions. Specifically, teams focused on product documentation, customer support, and internal training.
PricingOffers a free trial; paid plans start from $49 per month per project, with additional pricing tiers available based on features and user counts.
TagsKnowledge Base, Documentation, Support Software, Collaboration Tool
App available?Yes, Document360 is available as a web application, with mobile-friendly access.

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