FieldDetails
NameCRM Chat
OverviewCRM Chat is a powerful tool designed for businesses to engage with customers through instant messaging. It simplifies communication, enhances customer relationships, and boosts sales by integrating chat functionality directly into the CRM system. With features tailored to improve the efficiency of customer service interactions, it helps teams manage inquiries seamlessly and effectively.
Key features & benefits
  • Integration with existing CRM systems
  • Real-time messaging capabilities
  • Automated responses to common queries
  • Analytics dashboard for performance tracking
  • User-friendly interface for both agents and customers
  • Multi-channel communication support (web, mobile, and social media)
  • Customization options to match branding
Use cases and applications
  • Customer support and service inquiries
  • Lead generation and qualification
  • Product consultations and recommendations
  • Appointment scheduling
  • After-sales support and follow-ups
Who uses?Small to medium-sized businesses, customer service teams, sales departments, marketing teams, and e-commerce platforms.
PricingOffers a free version with basic features, while paid plans are available for advanced functionalities starting at $20/month.
TagsCRM, Chat, Customer Service, Sales Automation, Communication Tool
App available?Yes, available on both iOS and Android platforms.

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