FieldDetails
NameThumbsUp
OverviewThumbsUp is a powerful platform designed to collect user feedback and transform it into actionable insights. It provides a dedicated space for users to voice their opinions, report bugs, and express appreciation through feedback boards. By fostering a vibrant ecosystem of feedback, ThumbsUp values every user’s opinion. The tool employs sentiment analysis to gauge customer emotions, uncovering valuable insights that can guide product development and service enhancements. Users also benefit from staying updated on keyword trends, enabling proactive issue addressing and tailored services. Lastly, ThumbsUp delivers automated, data-driven recommendations aimed at improving customer satisfaction and loyalty.
Key features & benefits
  • Efficient collection of user feedback.
  • Advanced sentiment analysis.
  • Tracking of trending keywords.
  • Automated recommendations based on data insights.
  • Generation of actionable insights for improvements.
Use cases and applications
  • Creating interactive feedback boards for users to share thoughts, report bugs, and show appreciation, enhancing collaboration.
  • Utilizing sentiment analysis to discern customer emotions from feedback, aiding in better understanding user perceptions and improving satisfaction.
  • Receiving automated data-driven recommendations based on keyword trends to proactively resolve issues and align products/services with customer needs.
Who uses?
  • Product Managers
  • Customer Experience Teams
  • Business Owners
  • Market Researchers
PricingThumbsUp offers a Free trial allowing users to test the platform before committing.

Pricing Packages:
  • Starter plan: $0
  • Pro plan: $29/mo

Prices may vary; verify current pricing here.

TagsUser Feedback, Sentiment Analysis, Customer Insight, Feedback Management
App available?No

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