Name | Hatchet Email |
Overview | Hatchet Email is an advanced incident response tool designed to enhance the efficiency of system issue management. By utilizing process observability data, it offers rapid solutions to incidents affecting tier-1 services. Its automation capabilities allow for quick triage, investigation, and remediation of issues, which streamlines the resolution processes. Secure and customizable, Hatchet Email supports self-hosted deployments, providing key features such as permissions, audit trails, Single Sign-On (SSO), and version control. By processing logs, codebases, and knowledge repositories, it significantly reduces the time taken to resolve incidents, thus ensuring uninterrupted service continuity. Moreover, this AI-driven platform proactively analyzes communication and code to recommend solutions, allowing engineers to focus on critical incidents and optimize their workflows. |
Key features & benefits |
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Use cases and applications |
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Who uses? |
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Pricing | Information on pricing, including any available free version, is not provided in the document. |
Tags | Incident Response, AI Automation, System Management, Security |
App available? | No |
Hatchet
Discover Hatchet Email, your intelligent partner for efficient incident response, automating resolutions for tier-1 services with robust security features. Optimize your workflows today!
Category: Customer support
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