Name	CallZen.AI
Overview	CallZen.AI is an advanced conversational intelligence platform designed to enhance customer interactions through AI-driven insights and real-time analysis. The tool offers features like sentiment analysis, automated compliance audits, agent performance tracking, and custom reporting. With its ability to identify crucial conversation moments and support multilingual transcription, CallZen.AI aims to elevate customer experience and improve compliance monitoring while coaching agents effectively.
Key features & benefits	Advanced conversation sentiment analysis Automated compliance audits for regulatory adherence Comprehensive agent performance management tools Customizable reports and analytics for insights Support for multilingual transcription
Use cases and applications	Enhance customer service by gauging satisfaction levels through sentiment analysis in real-time. Streamline compliance audits to ensure adherence to regulations, reducing manual error risks. Improve agent training by tracking key conversation elements and providing personalized feedback.
Who uses?	Customer service leaders Contact center managers Compliance officers Sales leaders Customer experience professionals
Pricing	Starter plan: $0 Professional plan: $25 per user/month Enterprise plan: Contact us for pricing Note: Pricing may change. Verify here.
Tags	Conversational intelligence, AI insights, customer experience, compliance, agent training
App available?	No

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