Name	Tactful.ai
Overview	Tactful.ai is an innovative, AI-driven customer engagement platform tailored to enhance customer retention, streamline business operations, and increase sales through intelligent automation and analytics. The platform provides a suite of functionalities including conversational analytics, an AI help desk, AI chatbots, workflow automation, and robust content management. Companies can utilize Tactful.ai to deliver a comprehensive omnichannel customer support experience, manage ticketing efficiently, and integrate advanced AI techniques, leading to optimized operations and reduced costs, while fostering greater customer loyalty.
Key features & benefits	✔️ Advanced conversational analytics for understanding customer interactions. ✔️ AI-powered help desk for efficient query resolution. ✔️ Intelligent AI chatbots designed for customer support. ✔️ Automated workflows to enhance operational efficiency. ✔️ Comprehensive content management capabilities to streamline information sharing.
Use cases and applications	Providing thorough omnichannel customer support and ticketing. Deploying AI-powered chatbots for enhanced customer interactions. Implementing workflow automation for improved operational processes. Managing content effectively to support customer engagement efforts.
Who uses?	Customer support teams Sales teams Marketing teams Operations teams Business owners
Pricing	Visit Tactful.ai Website for pricing details. Free version is available.
Tags	AI, Customer Engagement, Chatbot, Automation, Analytics
App available?	No app

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