Name	Document360 2.0
Overview	Document360 2.0 is an advanced, AI-driven knowledge base platform designed to empower teams in the efficient creation, sharing, and management of product documentation, user manuals, standard operating procedures (SOPs), and wikis. It features a cutting-edge editor, effective category management, and robust analytics, providing a thorough solution for technical writers and content developers. The platform allows customization of the knowledge base, facilitating the creation of user manuals, tutorials, and release notes aimed at enhancing customer support and onboarding experiences. Furthermore, Document360 2.0 includes valuable tools for product strategy, market research, frequently asked questions (FAQs), troubleshooting guides, a support knowledge base, and API documentation, all geared towards streamlining documentation processes and ensuring high-quality outputs.
Key features & benefits	AI-driven knowledge base platform with intelligent features. Innovative, state-of-the-art editing tools. Effective category management for organized content. Comprehensive analytics for monitoring engagement. Resources for product strategy, FAQs, troubleshooting, and API documentation.
Use cases and applications	Automates the development of user manuals and tutorials through an AI-assisted editor and category manager. Improves customer support with accessible tools for FAQs and troubleshooting, ensuring consistent information delivery. Enhances documentation efficiency by using analytics and market research for user engagement tracking and content strategy optimization.
Who uses?	Technical writing teams Customer support teams Product management teams Engineering teams
Pricing	Document360 2.0 offers a Free trial for users. Paid plans include: Standard plan: $199/mo Professional plan: $299 Business plan: $399 Enterprise plan: $599 Note: Pricing packages are subject to change. Always check for updates here.
Tags	AI-powered, Knowledge Base, Documentation, Technical Writing, Customer Support
App available?	Yes, Document360 2.0 provides an API for programmatic access and integration with other tools and applications.

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